Delta to offer up to $10K to passengers on overbooked flights

Delta Airlines plane taxis past a gate at Logan Airport in Boston

Delta Airlines plane taxis past a gate at Logan Airport in Boston

The airline declined to say what kind of compensation passengers are offered.

The panel held a hearing earlier this week about the highly publicized incident in which Louisville physician David Dao was forcibly thrown off a United flight because airline employees needed seats.

Last year Delta got more passengers to give up their seats than any other US airline, partly by paying more than most of the others.

Kevin Mitchell, chairman of the Business Travel Coalition in Radnor, said the incident "galvanized the problem we have in the USA airline industry". "What happened to my dad should have never happened to any human being, regardless of the circumstance", said Pepper.

Airlines make enough money and have enough planes to get their employees seats if they need to without dragging paying customers off their planes.

The flight was technically operated and staffed by the regional carrier Republic Airlines, which operates flights for United under the brand United Express. Good. The fewer customers who get their faces smashed into arm rests the better.

United Airlines initially offered US$400 in travel vouchers, a night's stay in a hotel and a seat on another flight to the volunteer who would give up his or her seat.

"We were on the plane about an hour, having dinner, and then something fell on my head, so I grabbed it", passenger Richard Bell told CBS in a Skype interview on its website.

The incident happened last Sunday, the same day a male passenger was filmed being violently dragged off a United flight from Chicago to Louisville, sparking outrage online.

The week ended with a report that a man aboard a Houston-to-Calgary United flight was eating his lunch when a scorpion fell from an overhead bin and landed on his head.

After the uproar over the mistreatment of Dao, who suffered a concussion, a broken nose, and lost two teeth, other USA carriers are looking at their policies, said Henry Harteveldt, a travel-industry analyst.

The three Chicago Department of Aviation officers have all been suspended, Chicago Mayor Rahm Emanuel's administration announced.

Airlines can legally bump passengers from a flight, and major U.S. carriers did so about 475,000 times a year ago, according to the U.S. Department of Transportation. United, in comparison, bumped over four times as many. He also indicated that Dao will be suing the airline and the city of Chicago, which employs the airport police who dragged Dao down the aisle, his face bloody.

The incident went viral worldwide, especially in China where more than 550 million people had viewed a blog post about the incident on the Chinese blogging website Weibo, said the New York Times.

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