The study measures the reliability of a device based on the failure rate, referring to the excessive performance issues with the device, which could not be resolved. According to the document called "Q1 2017 State of Mobile Device Performance and Health report", the number of the malfunctioning mobile devices has slightly increased in the first quarter of 2017 both on Android and iOS side.
A smartphone, whether running on iOS or Android, does sometimes irritate you with hardware problems, app failures or other type of malfunctions.
A new research suggests that Android smartphones experience lower failure rates compared to iPhones. Blancco claims that the data is relevant, as it is "collected from millions of iOS and Android mobile devices that were brought into mobile carriers and device manufacturers for diagnostics testing in North America, Europe and Asia during the first quarter of 2017". Overall, while Android seems to have an edge over iOS in terms of reliability, most consumers will agree that even a 50 percent failure rate is way too high, so it will be interesting to see what these companies will do to make their devices more reliable going forward. Both rates had increased in comparison with the previous quarter - Android stood at 47 percent in the previous quarter, while iOS stood 62 percent in Q4 2016. Applications crash less often on Android than on iOS. On the other hand, iPhones recorded a failure rate of 68 percent in the same period.
The study also found that apps crash nearly 3 times more on iPhones than Android devices - in test simulations, iPhones crashed 28 percent of the time, while Android devices crashed 10 percent of the time. During the fourth quarter, only 3% of the iPhone 7 units were reported to have malfunctioned, but that number increased to 10% during the first quarter. The failure rates of crashing apps reached 28 percent on iOS devices in the first quarter. In Q1 2017, overheating (3%) and bad connecting Global Positioning System (0,5%) were also common issues for iPhone users worldwide, while two common problems experienced by Android users were related to weak carrier signal (6%) and camera malfunctions (3%).
In the report, the iPhone 7 and iPhone 7 Plus are named as the iPhone models with the highest failure rate.
Still, it appears that buying an expensive flagship device does not guarantee trouble-free experience, if we can believe the report.