The retailer, looking to get any new advantage it can in grocery delivery over Amazon.com (amzn) now that its biggest rival has bought Whole Foods, is testing the idea in Silicon Valley only for now and restricting it to August Home customers who opt in. Customers can use the August smart lock to give delivery drivers from Deliv, a startup service that Wal-Mart subsidiary Sam's Club began testing past year, a one-time passcode to gain entry into their homes.
"As the homeowner", explained Eddleston, "I'm in control of the experience the entire time - the moment the Deliv driver rings my doorbell, I receive a smartphone notification that the delivery is occurring and, if I choose, I can watch the delivery take place in real-time". The Deliv driver will then stock up your fridge and leave.
Customers can watch the entire delivery process from start to finish from his home security cameras through the August app. Eddleston says they can tweak the method and do whatever works best for customers, such as delivering groceries to their garage instead of inside their house. "The possibilities are endless, and we look forward to exploring how we can further serve our customers' needs", Eddleston said.